... procedures (SOPs) for common customer support scenarios. Client Interaction & Escalation: Serve ... to provide around-the-clock support where necessary. Cross-functional Collaboration: ... in building and implementing support protocols and processes from the ...
... our team as a Technical Support Representative. In this role, you ... product specifications and functionalities to support customer needs. Escalate complex issues ... customer needs, including 24 7 support. WOULD BE YOUR ADVANTAGE: Advanced ...
... strategy, and roadmap aligned with business goals and company objectives. ● Collaborate ... to translate market research and business insights into actionable product plans. ● ... iterate on product features, assess business impact, risks and opportunity and ...
... managers to define and implement business logic and data models. Maintain ...
Zakres obowiązków: Regularny kontakt z klientami z przydzielonej bazy - telefonicznie, mailowo oraz osobiście, Realizacja zamówień i koordynowanie dostaw zgodnie z oczekiwaniami klientów, Prezentowanie i promowanie oferty produktowej oraz nowych rozwiązań ...