... business terms Work with the technical support team to help resolve issues related to ITSM modules and functionality Create and maintain system-related documentation Research new technologies and stay ...
... Responsibilities: Working with technical requirements specifications (Data analysis, mapping ... Being responsible for requirements documentation and quality improvement Requirements: At ... strong business and technical background and great analytical skills ...
... phones, resolve user issues with technical support, gather users feedback and ...
... to clients across business and technical project dimensions solving complex business ... for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits ...
... progress including the troubleshooting of technical aspects. Promoting self-organization and ... an IT development team Good technical and functional understanding of the ... Teams (with both general and technical questions) one-hour long interview ...
... looking for an experienced Cybersecurity Specialist focusing on conducting penetration tests . ... matter most. Our incredible IT specialists are our greatest strength We ...
... develop resolution plans Maintain all documentations for deployment, maintenance, upgrades, and ... problem resolution activities Produce management documentation including KPIs and reports Ensure ...
... of customer inquiries,cooperation with technical support agents and comprehensive consulting ...
... new role Provide customer service & technical assistance to customers via phone, ...
... Customer Success Managers, Proposition Sales Specialists, and other internal partners to ... * a good appetite for success * technical competence, self-starter demeanour * outstanding ...