... . Key areas you will support: Incident Management, Problem Management, Change Management, Technology Strategy, AM Governance & Transformations. ... , automation, and maturity & compliance in incident management. Client – why choose this particular ...
... . Key areas you will support: Incident Management, Problem Management, Change Management, Technology Strategy, AM Governance & Transformations. ... , automation, and maturity & compliance in incident management. Client – why choose this particular ...
... banking sector) Experience working with incident, problem and change management tools and processes under ITIL framework Confident working with Project Management tools (Jira,Confluence) Bachelors Masters ...
... a proactive approach to security, incident prevention, productivity, and the overall ... ., Calypso) Strong expertise in Configuration Management Proficiency in XML, SQL, PL ...
... members and stakeholders on project management principles and practices, promoting a ... and collaboration skills • Great stakeholder management and facilitation skills • Self-driven, ...
... Expected competences and knowledge: Project Management IT test and operations experience ITIL Foundation certificate SAFe Methodology Understanding of incident, change and release management processes Knowledge of JIRA and ...
... involves s olving and supporting incidents and problems, aiding change processes, ... be doing Solve and support incident and problem management Support change processes and manage ...
... Hands-on experience with backlog management tools, such as Jira (creating, ... documentation. Proven experience in project management (3 years), ideally in a ... Defining and managing requirements, Backlog management (Jira), Creating project documentation, Close ...
... offering solutions for Trading, Investment Management, Wealth, Investment Banking, Research, Academia, ... breaches * Support 1LOD and present incident reviews on material incidents, including documentation of root cause ...
... , including Customer Service Management (CSM) and IT Service Management (ITSM), Case Management, Account management, Incident Management, Change Management, SLA Management, Service Catalogue Management, ACL Management – MUST. Proficient in ServiceNow ...