Service Delivery Manager
... : Supervise and coordinate the IT service management process and the service delivery for a given client(s), Supervise all service functions like service desk, technical support or supplier ...
... : Supervise and coordinate the IT service management process and the service delivery for a given client(s), Supervise all service functions like service desk, technical support or supplier ...
... and implementation of global standards, processes and programs. Ensure Service Level Agreements (SLAs) and Operational ... management and the principles and processes of implementing and delivering IT services. Shows aptitude for handling and ...
... transition from transform to support processes. You moreover provide application maintenance and support services to users or to service delivery functions and contribute to ...
... stakeholders on the use of process mining tools Work within a multinational environment Develop process mining strategies and create a ... digital platform engineering and development services. We are committed to having ...
... a part of ERGO Technology & Services Management AG, the technology holding ... , building DevOps culture, and enabling process automation using ML AI LLM. ... managed part of our business process landscape. By providing this outstanding ...
... a part of ERGO Technology & Services Management AG, the technology holding ... implementing projects based on defined processes being able to communicate and ... and a blend of Managed Service Delivery prior working knowledge with ...
... , ensuring the highest standards of service delivery. Your focus will be on maintaining efficient processes, minimizing downtime, and exceeding customer ... of one or more ITIL process Solid leading person that can ...
... Azure’s capabilities. Microsoft Azure Cloud Services: • Demonstrated hands-on experience with ... array of Microsoft Azure cloud services, showcasing a profound understanding of ... automation of intricate tasks and processes within Azure environments. CI CD ...
... on experience with IT service processes. Here’s a snapshot of what ... understanding of IT service management, release processes, and deployment strategies. Professional Growth: ... : Familiarity with IT Service Management processes (an ITIL certificate would be ...
... automate build, test, and deployment processes. Experience with one or more of the following Azure Cloud services: Storage, Azure Functions, Azure SQL, Key Vault, and Service Bus. Problem-Solving and Troubleshooting: ...