... a part of ERGO Technology & Services Management AG, the technology holding ... their knowledge. Together with the service provider, you will be responsible ... of incidents created by the service provider Skills and experience you ...
... ongoing projects related to the service, ensuring that the organization is ... and KPIs. Lead the full service lifecycle, including incident, change, and ... and implement metrics to monitor service quality, capacity, and availability, including ...
... part of ERGO Technology & Services Management AG, the technology holding ... by creating a Business Services unit to contribute in a ... , and business-related services to anticipate and address our ... a blend of Managed Service Delivery prior working knowledge with ...
... the technology, products, or technical services sector Possess technical understanding in ... Informs client of new product services services offerings and recommends product services s that suit client’s business ...
... additional emphasis on integrating cloud services (AWS, Azure) into the Metro- ... end-to-end Metro-Ethernet service portfolio, focusing on operational performance, ... . Qualifications: Practical experience in service provider networks, ideally within the ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... part of ERGO Technology & Services Management AG, the technology holding ... by creating a Business Services unit to contribute in a ... solutions, and business-related services to anticipate and address our ... and developing backend services using a state of the ...
... of technology products, solutions, and services. We use our experience and ... current implementation of IT Security services Engagement with regional and global ... to critically review security architectures, service architectures, test plans and risk ...
... in accordance with the Service Levels based on the tools ... , procedures and the Service Levels. Maintain Network device logs ... in accordance with the Service Levels based on the tools ... policies, procedures and the Service Levels. Notify customer of Third- ...
... the lifecycle of these cloud services from conception to delivery, ensuring ... , and DevOps teams to deliver services that balance technical needs and ... on cloud trends to enhance service efficiency, performance, and offerings.Requirements: ...