... background in application support, troubleshooting, and a commitment to delivering exceptional customer service. Key Responsibilities: Provide second-line support for online banking application-related ... after-hours support as needed. Document and escalate ...
... of contact for our customers; Maintain a positive, empathetic, and ... trusted partner to our customers while handling their queries; Attend ... be; Report issues and support customer accounts; Cooperate closely with our Customer Success Team Leader and the ...
... incidents reported on the services supported. • Communicating with various Business & IT ... shifts and provide on-call support on weekend. • Working as a ... shifts and provide on-call support, especially during weekends and public ...
... ensuring their continuous operation, handling customer relationships, and incidents with precision ... future role: Provide second level support for ServiceNow Platform modules and ... and upskilling - our full support during onboarding process, mentoring from ...
... friendly relationships and mutual support play a crucial role in our projects being successful and our customers being satisfied. If you are ... with a very technical customer base Comfortable providing a wide range of support, from simple issue resolution to ...
... of ERGO Group AG, we support millions of internal and external customers with state-of-the-art ... adds non-IT value and supports the development of the entire ... to anticipate and address our customers’ future needs. About the role ...
... Oslo (sales, marketing and support departments) and Gdansk (development and ... We are seeking a Customer Technical Support who approaches support from a development perspective. You’ll ... technical solutions and support for our users, troubleshooting platform- ...
... are currently looking for: Application Support Specialist Responsibilities: Provide 2nd and 3rd level support for applications within the Customer Engagement - Corporate Service Domain Administer ...
... . We deploy the most innovative Customer Experience solutions for our clients. As a SAP 2nd-Level Support Specialist, you will be responsible ... ). Your role will also involve supporting release management activities to ensure ...
... our clients team responsible for supporting APC, ALGO, and CRD applications ... focus on modern technology. Our customers work atmosphere is epitomized by ... charitable and educational activities. We support pupils and students by donating ...