... Desk will act as a Subject Matter Expert with respect to communication and technical knowledge for the analysts in MSC. Support the operations on any issues or concerns related to communication and technical. Monitor calls and gives feedback to agents ...
Undisclosed Salary... all relevant information concerning the call made or issue reported by ... years’ experience in a Service Desk Customer service in a global organization, Should have knowledge of customer services and managing phone calls Chats with customers, Fluent in ...
... Desk will act as a Subject Matter Expert with respect to communication and technical knowledge for the analysts in MSC. Support the operations on any issues or concerns related to communication and technical. Monitor calls and gives feedback to agents ...
... Desk will act as a Subject Matter Expert with respect to communication and technical knowledge for the analysts in MSC. Support the operations on any issues or concerns related to communication and technical. Monitor calls and gives feedback to agents ...
... Desk will act as a Subject Matter Expert with respect to communication and technical knowledge for the analysts in MSC. Support the operations on any issues or concerns related to communication and technical. Monitor calls and gives feedback to agents ...
... , Tracking shift performance of agents FCR Backlog Defaulters, Tracking daily ... years ‘experience in Service Desk IT Support in a global ... roles with IT Service Desk environment. Familiar with CMS and call management queue, ITIL awareness training, ...
... Tracking shift performance of agents FCR Backlog Defaulters Tracking daily ... years ‘experience in Service Desk IT Support in a global ... management roles with IT Service Desk environment. Familiar with CMS and call management queue ITIL awareness training ...
... Tracking shift performance of agents FCR Backlog Defaulters Tracking daily ... years ‘experience in Service Desk IT Support in a global ... management roles with IT Service Desk environment. Familiar with CMS and call management queue ITIL awareness training ...
... awareness trainingTracking shift performance of agents FCR Backlog DefaultersTracking daily performanceDocumenting ... management roles with IT Service Desk environment. Familiar with CMS and call management queueITIL awareness trainingDual Language ...
... all relevant information concerning the call made or issue reported by ... years’ experience in a Service Desk Customer service in a global organization Should have knowledge of customer services and managing phone calls Chats with customers Fluent in ...