... join our team as a Technical Support Representative. In this role, you ... initiatives by identifying patterns in technical support inquiries. Achieve key performance indicators related to technical support effectiveness and customer satisfaction. OUR ...
... procedures (SOPs) for common customer support scenarios. Client Interaction & Escalation: Serve ... with Customer Success, Product and Technical teams to ensure seamless client integration and support experiences. Provide feedback to the ...
... related to billing, invoices, client support and technical issues Monitoring project profitability and project budgets YOUR PROFILE: Excellent time management Experience in the IT industry (experience in e-commerce ...
... new opportunities within existing projects. Support the preparation of offers, presales processes, and customer presentations. Ideally, lead or engage in technical discussions with customers and project ... 6 years in the IT industry, including a minimum of ...
... works closely with business and IT stakeholders to ensure that the data architecture aligns with business objectives and supports the needs of the organization. ... , database design, and data warehousing. Technical Skills: Proficiency in data modeling ...
... -accelerate-in-car-navigation-for-its-smart-electric-cars As a ... Opportunities to learn and grow: technical talks and trainings Flexible working ... you and your family, Vision Support Competitive salary plus bonus This ...
... Taking the initiative in solving technical and organizational problems as they ... refine and cultivate ShiftKeys architecture, technical standards, and Agile processes. What ... systems and effectively managing technical debt to drive improvements. Fluency ...
... with a Technical Architect, Quality Engineers, Business Analyst and a Project Manager to deliver fit-for-purpose solutions to our clients. Each and every team adapts its ways of working accordingly, which ... B2B. Individual support of a People Lead and ...
... roadmap Design software and control technical debt Participate actively in SCRUM ... Recruiter (15 min. in Polish) Technical task - 4 hours estimated Final interview with Hiring Manager, Technical Person and HR - video call ( ...
... or a similar role. ● Strong technical background in IT focused on APIs, data feed ... advantage ● Developer , QA or other technical work experience. ● Startup experience. ● Product ...