pAls Manufacturing/ DELMIA Spezialist (m/w/d) in Technical Customer Support bist du die erste und direkte Anlaufstelle und betreust unsere Kunden europaweit bei vielfältigen Fragestellungen 'remote', aber auch persönlich vor Ort.brInnerhalb unserer Software-Plattform analysierst, bearbeitest und lös...
What will you do:Performing root cause analysis on customer issues leading to resolution (IoT area) using multiple tools and programsSolve customer complaints as a priority within agreed time and with highest qualityInitiate and coordinate communication with different interface partners on complex t...
Responsibilities: Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs. Assist customers