... a consolidated view of the service backlog, including escalations, issues, and ... . Connect an agile approach with service management daily through co-operation ... experience in ITSM, either in Service Management or Project Management Knowledge ...
... internal IT products into saleable services for IT customers based on ... of all IT product and service costs Your Qualifications Completed university ... a focus on customer and service orientation Very good knowledge of ...
... : As a Tivoli Workload Scheduler Administrator you will have the responsibility ... as a Tivoli Workload Scheduler Administrator or similar role in enterprise ... . Future career path: Senior Mainframe Administrator; Senior Mainframe Architect. If youre ...
... : As a Tivoli Workload Scheduler Administrator you will have the responsibility ... as a Tivoli Workload Scheduler Administrator or similar role in enterprise ... . Future career path: Senior Mainframe Administrator; Senior Mainframe Architect. If youre ...
... operations are integrated with the service desk. ️Mentor and train junior team ...
... operations are integrated with the service desk. ️Mentor and train junior team ...
... operations are integrated with the service desk. ️Mentor and train junior team ...
... operations are integrated with the service desk. ️Mentor and train junior team ...
... departments including Client Services, Litigation Support, Software Engineering & QA, Production Services and IT. This is a ... requires superior customer service skills. This is not a ... detailed incident or service request information using Epiq’s ticketing ...
... with colleagues to ensure quality service. This role will report to ... expertise in company products and services and the initiative to take ... Meet identified goals regarding customer service tech support metrics Commitment to ...